Eyepoppers.pt
TICKET REFUND & RETURN POLICY
Effective Date: August 18, 2024
Applies To: All Event Ticket Purchases made via Eyepoppers.pt
Support Email: info@eyepoppers.pt
Important Notice: All ticket purchases made on Eyepoppers.pt are non-refundable and final. The
sole exception to this policy is in the event of an official, permanent cancellation of the scheduled event.
- General Policy & No-Refund Terms
At Eyepoppers.pt, we provide ticketing services for live events. Due to contracts with event hosts,
performers, and venues, ticket purchases are subject to strict terms:
All Sales Are Final: Event tickets purchased through Eyepoppers.pt cannot be returned, exchanged, or
refunded under standard conditions.
Personal Circumstances: Refunds are not provided for personal scheduling conflicts, changes of mind,
illness, travel delays, or failure to attend the event.
Venue Entry & Ejection: Venue management reserves the right to deny entry or remove any person
acting disorderly or violating venue rules. Denial of entry does not entitle the holder to a refund. - Official Event Cancellation Exception
A full refund is provided only if an event is officially cancelled by Eyepoppers or the event organizer and is not rescheduled.
Cancelled Events: If an event is permanently cancelled, ticket holders will automatically receive a refund
to the original payment method used during checkout. Refunds are processed within 10 to 14 business
days of the cancellation announcement.
Rescheduled or Postponed Events: If an event is postponed or moved to a new date/time, original
tickets remain valid for the rescheduled date. Refunds for postponed events are not guaranteed and are
subject to the discretion of the event organizer. - Service Fees & Auxiliary Expenses
Processing Fees: Platform booking fees or transaction charges may be non-refundable, depending on
payment processor requirements.
Travel & Accommodation: Eyepoppers.pt is not liable for, nor will it reimburse, any third-party
expenses incurred by attendees (e.g., flights, hotel reservations, or local travel costs) in connection with a cancelled or postponed event. - Ticket Transfers
If you are unable to attend an event, you may transfer your ticket to another individual unless specifically
restricted on the event listing page. Please contact our support team at least 24 hours prior to the event start time to update attendee registration details.
Customer Support & Inquiries
If you have questions regarding an event cancellation or ticket status, please reach out to our team:
Email: info@eyepoppers.pt
Website: https://eyepoppers.pt/contact
© 2026 Eyepoppers.pt. All rights reserved. Terms subject to change without prior notice.
